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Knowledgebase
Command
Command
tasks
(1)
Manage Opportunity Tasks
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Smart Plans
(19)
Add a SmartPlan from the SmartPlans Library
Create a Custom SmartPlan
Why is my Birthday Smartplan not working?
When are SmartPlan text messages/emails sent out?
Why aren't my SmartPlans sending text messages?
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Consumer
(29)
Find Your Agent Site URL
Set Up Your Agent Site
Create an Account and Log In to Your KW App
Brand to Your KW App
Share Your KW App
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Designs
(28)
Get Started with Designs
Create a Print Marketing Design in Command
Create a Quarterly Personally-branded Magazine Print Design
Create Marketing Design for a Luxury Listing
Import and Download HTML Email Templates
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Command Feedback
(1)
How to Send Feedback About Command
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Contact Import
(7)
Follow Up Boss Field Mapping
BoomTown Field Mapping
CINC (Commissions, Inc.) Field Mapping
Real Geeks Field Mapping
Brivity Field Mapping
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Reports
(5)
Use the Database Health Report in Command
Set or Edit Your Goals in Command
Track Your Goals Progress in Command
Export Reports in Command
View Your Monthly Email Report
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Campaigns
(37)
Why isn't My Facebook Ad Campaign Generating Leads?
Find and Manage Facebook and Instagram Leads Captured From Ads
Create a Direct Mail Campaign Using Pre-made Templates
When do I get a receipt for my Facebook and Instagram campaigns?
Track Your Facebook and Instagram Credits
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Referrals
(9)
How to Enable Production Data to Show on Referrals Map
Use the Map to Find a Referral Partner
Send a Referral Network Invitation
Accept a Referral Network Invitation in Command
Send a Referral
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Task Manager
(2)
Manage Your Tasks
Create a Task
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Opportunities
(94)
Create and Manage Custom Folders for Opportunities
Create and Connect Your DocuSign Account in Command
Dotloop/DocuSign Feature Comparison
Submit a Commission Request for an Opportunity
Restore an Archived Opportunity
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Help and Support
(8)
Working with KWRI Tech Support: Tips and Best Practices
KW Support Cheat Sheet: Who to Contact for Common Issues
Notifications in Command (Agents)
How do I take a screenshot?
Agent Offboarding Checklist for MC Leadership
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Access Command
(4)
Log in to Command
Change Your KW User Name and Password
Customize Your Command Homepage
Manage Command Onboarding Tasks
View all articles in Access Command
Contacts
(50)
Export Contacts and Leads
Contact and Lead Detail Fields
Add Custom Fields to Contacts
Add a Note to a Contact
Import Your Database from BoomTown to Command
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Command Settings
(59)
Twilio Credits and the Cost of Sending Text Messages
Make Changes to Your Monthly Twilio Subscription
Are there areas where Twilio does not provide phone numbers?
Can a new Agent use an existing Twilio number within Command?
Sync Your iCloud Contacts with Command Using PieSync
View all articles in Command Settings
