Skip to main content
Your KWGAP Support Team
New to Your KWGAP Support Team?
Register for an account
Stay Logged In?
Need a password reminder?
Add a SmartPlan from the SmartPlans Library
Create a Custom SmartPlan
Why is my Birthday Smartplan not working?
When are SmartPlan text messages/emails sent out?
Why aren't my SmartPlans sending text messages?
View all articles in Smart Plans
Find Your Agent Site URL
Set Up Your Agent Site
Create an Account and Log In to Your KW App
Brand to Your KW App
Share Your KW App
View all articles in Consumer
Get Started with Designs
Create a Print Marketing Design in Command
Create a Quarterly Personally-branded Magazine Print Design
Create Marketing Design for a Luxury Listing
Import and Download HTML Email Templates
View all articles in Designs
How to Send Feedback About Command
View all articles in Command Feedback
Follow Up Boss Field Mapping
BoomTown Field Mapping
CINC (Commissions, Inc.) Field Mapping
Real Geeks Field Mapping
Brivity Field Mapping
View all articles in Contact Import
Use the Database Health Report in Command
Set or Edit Your Goals in Command
Track Your Goals Progress in Command
Export Reports in Command
View Your Monthly Email Report
View all articles in Reports
Why isn't My Facebook Ad Campaign Generating Leads?
Find and Manage Facebook and Instagram Leads Captured From Ads
Create a Direct Mail Campaign Using Pre-made Templates
When do I get a receipt for my Facebook and Instagram campaigns?
Track Your Facebook and Instagram Credits
View all articles in Campaigns
How to Enable Production Data to Show on Referrals Map
Use the Map to Find a Referral Partner
Send a Referral Network Invitation
Accept a Referral Network Invitation in Command
Send a Referral
View all articles in Referrals
Manage Your Tasks
Create a Task
View all articles in Task Manager
Create a Loop for an Opportunity
How do I sign documents in DocuSign, as an agent in the DocuSign Room?
Void (Cancel) an Envelope in DocuSign
Edit Your DocuSign Signature
Sync Opportunity Details with the Connected DocuSign Room or Dotloop Loop
View all articles in Opportunities
Help and Support
Working with KWRI Tech Support: Tips and Best Practices
KW Support Cheat Sheet: Who to Contact for Common Issues
Notifications in Command (Agents)
How do I take a screenshot?
Agent Offboarding Checklist for MC Leadership
View all articles in Help and Support
Log in to Command
Change Your KW User Name and Password
Customize Your Command Homepage
Manage Command Onboarding Tasks
View all articles in Access Command
Export Contacts and Leads
Contact and Lead Detail Fields
Add Custom Fields to Contacts
Add a Note to a Contact
Import Your Database from BoomTown to Command
View all articles in Contacts
Twilio Credits and the Cost of Sending Text Messages
Make Changes to Your Monthly Twilio Subscription
Are there areas where Twilio does not provide phone numbers?
Can a new Agent use an existing Twilio number within Command?
Sync Your iCloud Contacts with Command Using PieSync
View all articles in Command Settings