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Why my "Reply-To" email is not displayed in the "From" address on the email that is sent? - Knowledgebase / Command / Command Settings / Command Email - GAP Support Team

Why my "Reply-To" email is not displayed in the "From" address on the email that is sent?

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When Command Email sends an email on your behalf following information is displayed in the "From" section:

From: “Agent Name” agentKWUID@mailer.kw.com

The Agent Name is by default first and last name and can be customized in settings.
Click here to learn how to customize your display name and Reply-To address for Command Email

The agentKWUID@mailer.kw.com email address is your unique identifier within Command Email, this email address is used to forward to your Reply-To email the first reply from your contact.

When you receive a reply in your Reply-To address inbox and you reply again to your contact, your Reply-To email is displayed.


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