Skip to main content

Why am I seeing a watermark on my forms in DocuSign? - Knowledgebase / Command / Opportunities / DocuSign / DocuSign FAQs - GAP Support Team

Why am I seeing a watermark on my forms in DocuSign?

Authors list

Some pre-tagged association forms within DocuSign may be protected and are not allowed to be downloaded blank. For these forms, you will see a “Sample” watermark when viewing in certain areas of DocuSign:

 

See below for the various areas, within DocuSign, you might see this:

 

Within the Forms Library (DocuSign Rooms > myDocs > Forms) – Documents for which DocuSign is not allowed to allow a blank form to be downloaded will be shown with a watermark both in the thumbnail view and in the expanded view.

 

Within a DocuSign Room (Documents tab) – If you are previewing a document, or attempting to download or send a document that has not had any fields filled out, you could see the watermark. Once you start filling the form out, the watermark should go away.


Within a DocuSign Room (Inside an Envelope) – If you are viewing/sending a form that has not had any fields completed on it, you will see the Sample watermark.

 

Within the Admin portal (MC Admin Account - Admin > Forms) – Documents for which DocuSign is not allowed to allow a blank form to be downloaded will be shown with a watermark both in the thumbnail view and in the expanded view.

 

Helpful Unhelpful