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When are SmartPlan text messages/emails sent out? - Knowledgebase / Command / Smart Plans - GAP Support Team

When are SmartPlan text messages/emails sent out?

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SmartPlan text messages and emails are sent out within the window of 10am-6pm CST. If an agent attempts to start one at 7pm, although it appears that the text/email should send immediately, it may be held from being sent until 10am the following morning. 


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