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Use Videos in Social Ad Campaigns - Knowledgebase / Command / Campaigns - Your KWGAP Support Team

Use Videos in Social Ad Campaigns

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With Campaigns, you can now use videos for your ad content. Before you can add videos to your social ad campaign you need to first create the campaign (for more detailed instruction around creating a social ad campaign, click here):

  • Connect your social media account(s) through Command "Settings" before you create an ad campaign. Click here to learn how to use "Settings" to connect your outside applications to Keller Cloud.

  • Facebook and Instagram ads are paid through a credit card you add on the "Payment Profile" page. It is important to set up your payment profile before you create a digital ad. The exceptions to how payments are handled are RealMailers, Google AdWords, and Twitter; these are paid on their respective sites. Click here to learn more about how to set up and manage your payment profile and see your credit.


1. Log in to with your Keller Williams login credentials.


2. Click the Campaigns icon,, on the left side of the page.


3. Click Create a New Campaign, at the top right of the page.




If your initial Campaigns dashboard does not appear like the image above, don't worry - everybody will have a different dashboard depending on their usage of Campaigns in the past 3 months. There are three levels: Beginner, Intermediate, and Advanced. 


4. Select Social Ad.


5. On the "Compose New" page, enter your campaign name (e.g. 7318 Euclid Dr.) in the Marketing Campaign Name field.


6. Next, select your campaign goal.


7. Complete the ScheduleBudget, and Marketing Campaign Goal fields on the "Compose New" window, and then click Configure Campaign.


8. On this page, complete all of the applicable fields until you get to the Ad Content section. Once you have reached the this section section select Video and click the plus sign,, below.


9. Ensure that the Upload Video tab is selected, then either drag and drop the video file into the space provided, or click to browse your files and find the file. Click Next, once the video loads in the pop-up box.




The size of the video file must be smaller than 250 MB, and the video duration must be shorter than 10 minutes. Supported formats are .mp4 and .m4v. 


10. Complete the rest of the form and you will be ready to click Publish Campaign, to run your ad.

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