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Get Started with Command Email - Knowledgebase / Command / Command Settings / Command Email - Your Keller Williams | Glover & Partners, Agent Solutions Team

Get Started with Command Email

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In Command, we now have Command Email which is the default service used by Keller Williams to send emails on your behalf from your KW Technology applications. Each user receives 5,000 email sends per month at no charge. When you send out automatic emails through SmartPlans, the system will use Command Email to send it. When sending an email campaign through the Campaigns applet, you have the option of using Command Email or MailChimp.

  • Once you start getting close to reaching your 5,000 email limit for the month, you will receive notifications to let you know. You will receive both a Command and email notification when you reach 80%, 85%, 90%, and 95% of your monthly email usage.
  • If you hit your limit, you have the ability to upgrade your email subscription in the KW Marketplace, which will give you the ability to send more emails that month.
  • Command Email monthly limits do not roll over to the next month, if you don't use the full 5,000 (or the email limit from your upgraded subscription). 
  • Your Command Email subscription (the email limit) will reset on the 1st of every month.

To learn how to access and get a rundown of Command Email, follow the steps below:



1. Log in to with your Keller Williams login credentials.

2. Click your name at the top of the screen and select Settings from the drop-down.

3. From the Connected Applications page, navigate to the Command Email application and click Manage.


 Use this section to customize the display name and reply-to email address for emails sent through Command Email. 

 You can monitor your monthly account usage in this section. By default, you have 5,000 free emails that you can send through Command Email each month. See #3 to learn how to increase this.

 Click Manage Subscription to upgrade your Command Email subscription and increase the number of emails you can send for the month, in the KW MarketPlace. By default, you can send 5,000 free emails, per month.

 KW Answers

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