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Follow Up Boss Field Mapping - Knowledgebase / Command / Contact Import - GAP Support Team

Follow Up Boss Field Mapping

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When you transfer your contacts from the Follow Up Boss export file to the "Command Contact Import Template", you will need to know how the fields in these two different systems match up. 

  • If you use the "Command Contact Import Template", you will notice Follow Up Boss does not have information for some Command fields. You can manually fill in any blank fields in the "Command Contact Import Template" for those fields to import to Command.
  • If Command does not have a field that is in Follow Up Boss, you can create a "Custom Field" in Command. Manully add that information after your contacts have been imported. Click here to learn more about creating "Custom Fields".
  • Leave any field blank on the "Command Contact Import Template" if you do not have data in that field. For example, do not enter "N/A".  

The following table can help you determine how to match the Follow Up Boss fields to the Command fields when you copy and paste to the "Command Contacts Import Template". 

 

Command Field Category Command FieldFollow Up Boss FieldNotes
Contact Name and DescriptionFirst Name First Name 
Middle Name Not in Follow Up Boss 
Last Name Last Name 
Prefix Not in Follow Up Boss
Suffix Not in Follow Up Boss 
Full Legal Name Not in Follow Up Boss 
About Not in Follow Up Boss 
Mobile PhoneCountry Code Not in Follow Up Boss 
Mobile Phone Follow Up Boss has Phone 1 and Phone 1 Type fields 
Home PhoneCountry Code Not in Follow Up Boss 
Home Phone Follow Up Boss has Follow Up Boss has Phone 1 and Phone 1 Type fields 
Work PhoneCountry Code Not in Follow Up Boss 
Work Phone Follow Up Boss has Follow Up Boss has Phone 1 and Phone 1 Type fields
EmailEmail Follow Up Boss has Email 1 and Email 1 Type fields  
Email 2 
Address 1Street

Address 1 - Street

 
CityAddress 1 - City  
State/Province Address 1 - State  
Postal CodeAddress 1 - Zip    
Address 2Street Not in Follow Up Boss 
City 
State/Province 
Postal Code 
Company AddressCompany 

  

Not in Follow Up Boss  

 

 

Street 
City 
State/Province 
Postal Code 
Title 
Department 
Key DatesBirthday Not in Follow Up Boss  
Home Anniversary  
Status Group (Stage)Captured/
Connected
 Not in Follow Up Boss  
System TagsAgent

 

Contact Type

The Follow Up Boss Tags do not match up with the Tags in Command. Use a User (Custom) Tag in Command if there is not a match. 
Vendor
Investor
Loan Officer
Talent
Builder
REO
Short Sale
Expired
FSBO
Sphere
Allied Resource
Referral Sources
First Time Buyer
User (Custom) TagsTags Add the Tags as User (Custom) Tags in Command.
NotesNotesNotes  
Source Not in Follow Up Boss   
Other Source Not in Follow Up Boss   
AddedDate Added   
Social MediaFacebook Social Media profiles do not export from Follow Up Boss. You can manually add these.   
Twitter 
Linkedin 
Google+ 
Pinterest 
Instagram 
Houzz 

 

 

 

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