When transferring your contacts from the eEdge export file to the Command Contact Import Template, you will need to know how the fields in these two different systems match up.
- If using the Command Contact Import Template, you will notice that eEdge doesn't have information for some of the Command fields. You can manually fill in any blank fields in the Command Contact Import Template, to have them import into Command.
- If Command does not have a field for information you have in eEdge, create a custom field in Command and manually add that information, once your contacts have been imported. Click here to learn more about creating Custom Fields.
- Leave any field blank, on the Command Contact Import Template, if you don't have information for that field.
Use the table below to find out how the fields in Command and eEdge match up:
|Command Fields||eEdge Fields||Notes|
|Contact Name and Description||First Name||First Name|
|Middle Name||eEdge does not have a Middle Name field.|
|Last Name||Last Name|
|Prefix||eEdge does not have a Prefix field.|
|Suffix||eEdge does not have a Suffix field.|
|Full Legal Name||eEdge does not have a Full Legal Name field.|
|About||eEdge does not have a About field.|
|Mobile Phone||Country Code|
|Mobile Phone||Cell Phone|
|Home Phone||Country Code|
|Home Phone||Home Phone|
|Work Phone||Country Code|
|Work Phone||Work Phone|
|Email Address 1|
|Email 2||Email Address 2|
|Address 1||Street||Address 1|
|Postal Code||Zip 1|
|Address 2||Street||eEdge will only export one address, the Mailing Address.|
|Street||eEdge does not have a Company Address field.|
|Status Group (Stage)||Captured/|
|eEdge does not use the Captured/Connected model.|
|The preloaded eEdge Contact Types do not match up perfectly with the System Tags in Command. Use a User (Custom) Tag, in Command, if you don't see a System Tag to match up with the Contact Type of your eEdge contact.|
|User (Custom) Tags||Tags||Groups in eEdge do not export, manually add the contact groups as User (Custom) Tags in Command.|
|Social Media||Social Media profiles do not export from eEdge. Feel free to add these directly to the Command Contact Import Template.|